You can change the day of the visit 1 time for free and you can do it till the same day of the visit. In case you have transportation included you will need to cover again the costs of the transportation unless you let us know at least 2 days in advance. You can change the day of the visit by clicking in the link to edit your booking that you can find in the confirmation email you receive after booking online.
You can cancel anytime if you request it with at least 2 days in advance from the original day of the visit. As an example: if your day of the visit is the 10th, you will be able to cancel till the 7th included. Cancellations have a fee of 10% to cover administrative costs. All cancellations requests need to be communicated by email [email protected] or Whatsapp +17866346137