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Rockland Estate Essentials

Rockland Estate Essentials

Experience St. Maarten from a Bird’s Eye View At the Hottest Attraction In The Caribbean!

Come and experience all the attractions we have for you! From Relaxing rides up Sentry Hill, to Zipping Across Peaks and, of course, the steepest Zip Line in The World: The Flying Dutchman.

You can find us at LB Scott Rd #59, Cul de Sac, St Maarten.

Just 15 mins away from cruise port.

Rockland Estate Essentials

Rockland Estate Essentials

Experience St. Maarten from a Bird’s Eye View At the Hottest Attraction In The Caribbean!

Come and experience all the attractions we have for you! From Relaxing rides up Sentry Hill, to Zipping Across Peaks and, of course, the steepest Zip Line in The World: The Flying Dutchman.

You can find us at LB Scott Rd #59, Cul de Sac, St Maarten.

Just 15 mins away from cruise port.

Calendar for December

Calendar for January

*Only for reference

Calendar for December

Calendar for January

*Only for reference

Experience St. Maarten from a Bird’s Eye View At the Hottest Attraction In The Caribbean!

Come and experience all the attractions we have for you! From Relaxing rides up Sentry Hill, to Zipping Across Peaks and, of course, the steepest Zip Line in The World: The Flying Dutchman.

You can find us at LB Scott Rd #59, Cul de Sac, St Maarten. Just 15 mins away from cruise port.

Attractions Restrictions

Attractions Restrictions

The Soualiga Sky Explorer

All children must be accompanied by an adult.

Children must be able to sit on their own.

They are not permitted to sit in laps, be in “packs” or anything that “straps” them to an adult.

The Schooner

Height Range: minimum 42 – maximum 80 inches.

Weight Range: minimum 40 – maximum 275 pounds.

Children must be able to hold on at all times as it is one person per tube.

Schooner ride only permits one per tube.

The Flying Dutchman

Height range: min. 52 – max. 80 inches.

Weight range: min. 100 – max. 275 pounds.

Sentry Hill Zip Line

Height Range: minimum 52 – maximum 80 inches.

Weight Range: minimum 40 – maximum 275 pounds.

Calendar for December

Calendar for January

*Only for reference

Attractions Restrictions

The Soualiga Sky Explorer

All children must be accompanied by an adult.

Children must be able to sit on their own.

They are not permitted to sit in laps, be in “packs” or anything that “straps” them to an adult.

The Soualiga Sky Explorer

All children must be accompanied by an adult.

Children must be able to sit on their own.

They are not permitted to sit in laps, be in “packs” or anything that “straps” them to an adult.

The Schooner

Height Range: minimum 42 – maximum 80 inches.

Weight Range: minimum 40 – maximum 275 pounds.

Children must be able to hold on at all times as it is one person per tube.

Schooner ride only permits one per tube.

The Soualiga Sky Explorer

All children must be accompanied by an adult.

Children must be able to sit on their own.

They are not permitted to sit in laps, be in “packs” or anything that “straps” them to an adult.

The Soualiga Sky Explorer

All children must be accompanied by an adult.

Children must be able to sit on their own.

They are not permitted to sit in laps, be in “packs” or anything that “straps” them to an adult.

The Soualiga Sky Explorer

All children must be accompanied by an adult.

Children must be able to sit on their own.

They are not permitted to sit in laps, be in “packs” or anything that “straps” them to an adult.

The Schooner

Height Range: minimum 42 – maximum 80 inches.

Weight Range: minimum 40 – maximum 275 pounds.

Children must be able to hold on at all times as it is one person per tube.

Schooner ride only permits one per tube.

The Schooner

Height Range: minimum 42 – maximum 80 inches.

Weight Range: minimum 40 – maximum 275 pounds.

Children must be able to hold on at all times as it is one person per tube.

Schooner ride only permits one per tube.

The Flying Dutchman

Height range: min. 52 – max. 80 inches.

Weight range: min. 100 – max. 275 pounds.

The Flying Dutchman

Height range: min. 52 – max. 80 inches.

Weight range: min. 100 – max. 275 pounds.

The Soualiga Sky Explorer

All children must be accompanied by an adult.

Children must be able to sit on their own.

They are not permitted to sit in laps, be in “packs” or anything that “straps” them to an adult.

Sentry Hill Zip Line

Height Range: minimum 52 – maximum 80 inches.

Weight Range: minimum 40 – maximum 275 pounds.

Sentry Hill Zip Line

Height Range: minimum 52 – maximum 80 inches.

Weight Range: minimum 40 – maximum 275 pounds.

General Restrictions for all Attractions

1. Guests are required to wear close-toed shoes & comfortable knee-length shorts for the attractions.

2. Pregnant women, those with heart, back and neck injuries are not recommended to ride, slide or fly.

3. For safety reasons guests must have their hands free at all times during the following attractions Flying Dutchman, Sentry Hill Zip & Schooner.

4. The following objects are not permitted to be in the guests’ hands, cameras, GoPros, phones, tablets, drinks, bags, purses, etc.

5. Guests are welcome to use their DSLR Cameras, Phones, GoPros on the Chairlift and on the 360° Viewing decks.

6. Photos on the attractions are available for purchase in the Gift Shop.

The Flying Dutchman

Height range: min. 52 – max. 80 inches.

Weight range: min. 100 – max. 275 pounds.

The Schooner

Height Range: minimum 42 – maximum 80 inches.

Weight Range: minimum 40 – maximum 275 pounds.

Children must be able to hold on at all times as it is one person per tube.

Schooner ride only permits one per tube.

Sentry Hill Zip Line

Height Range: minimum 52 – maximum 80 inches

Weight Range: minimum 40 – maximum 275 pounds

The Flying Dutchman

Height range: min. 52 – max. 80 inches.

Weight range: min. 100 – max. 275 pounds.

The Flying Dutchman

Height range: min. 52 – max. 80 inches.

Weight range: min. 100 – max. 275 pounds.

Sentry Hill Zip Line

Height Range: minimum 52 – maximum 80 inches.

Weight Range: minimum 40 – maximum 275 pounds.

Sentry Hill Zip Line

Height Range: minimum 52 – maximum 80 inches

Weight Range: minimum 40 – maximum 275 pounds

General Restrictions
for all Attractions

1. Guests are required to wear close-toed shoes & comfortable knee-length shorts for the attractions.

2. Pregnant women, those with heart, back and neck injuries are not recommended to ride, slide or fly.

3. For safety reasons guests must have their hands free at all times during the following attractions Flying Dutchman, Sentry Hill Zip & Schooner.

4. The following objects are not permitted to be in the guests’ hands, Cameras, GoPros, phones, tablets, drinks, bags, purses, etc.

5. Guests are welcome to use their DSLR Cameras, Phones, GoPros on the Chairlift and on the 360° Viewing decks.

6. Photos on the attractions are available for purchase in the Gift Shop.

General Restrictions
for all Attractions

1. Guests are required to wear close-toed shoes & comfortable knee-length shorts for the attractions.

2. Pregnant women, those with heart, back and neck injuries are not recommended to ride, slide or fly.

3. For safety reasons guests must have their hands free at all times during the following attractions Flying Dutchman, Sentry Hill Zip & Schooner.

4. The following objects are not permitted to be in the guests’ hands, cameras, GoPros, phones, tablets, drinks, bags, purses, etc.

5. Guests are welcome to use their DSLR Cameras, Phones, GoPros on the Chairlift and on the 360° Viewing decks.

6. Photos on the attractions are available for purchase in the Gift Shop.

Frequently Asked Questions

General Restrictions
for all Attractions

1. Guests are required to wear close-toed shoes & comfortable knee-length shorts for the attractions.

2. Pregnant women, those with heart, back and neck injuries are not recommended to ride, slide or fly.

3. For safety reasons guests must have their hands free at all times during the following attractions Flying Dutchman, Sentry Hill Zip & Schooner.

4. The following objects are not permitted to be in the guests’ hands, cameras, GoPros, phones, tablets, drinks, bags, purses, etc.

5. Guests are welcome to use their DSLR Cameras, Phones, GoPros on the Chairlift and on the 360° Viewing decks.

6. Photos on the attractions are available for purchase in the Gift Shop.

Frequently Asked Questions

Frequently Asked Questions

TRANSPORTATION, DIRECTIONS & PARKING                               

a.- What is the address of the park?
LB Scott Rd #59, Cul de Sac, Sint Maarten.
b.- Is there transportation from the cruise port to the park?
You can purchase transportation with set pick up & return times for $12 per person.

c.- How much is the transportation?                                                                                                                                                                                                                                                                                                                       $12 for the first 1 to 2 people & $7 for each additional person.                                                                                                                                                                                                                                                                       d.-Is there public transportation to the park?                                                                                                                                                                                                                                                                                                 Taxis are readily available at the port.                                                                                                                                                                                                                                                                                                              e.- Is there a parking lot at the park?
Taxis are readily available at the port.                                                                                                                                                                                                                                                                                                                  
f.- If I go on my own, what are the best driving routes to the park?
Click here to see driving directions.
g.- Is it possible for the transfer bus to drop us off at a different location?
Our transportation arrangement has set pick up and return times as well as a specific route to the park and back to the port. Unfortunately, the driver won’t be able to drop you off at another location on the island as we are responsible for taking you back to the port.
h.- How do we find RFA transportation at the pier?
After disembarking from your ship please make your way to the Taxi Dispatch stand at the Port. Head towards the tall building with the screen, go past the information booth & you will see a sign for Taxi Dispatch. Please present your booking voucher (or a screenshot of your reservation) to the Taxi Dispatcher and he or she will ensure that you are placed in the correct vehicle. Transportation from the pier to the park is approximately 15 to 20 minutes.

RESTAURANTS                                                                                 

a.- Are there restaurants at the park?
Yes, Emilios is located on property. Click here  to know more about Emilio's!
b.- Can I celebrate a birhtday party at the park?
Yes, bookings for the restaurant can be made via emiliossxm@gmail.com or Emilio's
c.- What kind of food do the restaurants offer? Is there a Menu?                                                                                                                                                                                                                                                                 Click here to check our Menu.

BOOKING TICKETS & DISCOUNTS                                                

a. - How far in advance can I book my trip?
Trips can be booked between a year to 1 week before arrival.
b.- Are there special rates for nationals?
Yes! The current resident rates (subject to change) are as follows:
● The Big Three (3 rides) is $69 for adults & $61 for children.
● The Soualiga Sky Explorer is $25 for adults & $20 for children.
● The Sentry hill zipline is $49 for adults & $42 for children.
● The Schooner ride is $44 for adults & $36 for children.
Please bring a valid SXM ID (St Maarten or St Martin driver’s license, ID card and health card are all considered valid forms of ID) to qualify for the resident rate.
c.- Is there a special rate for students?
Yes! University of St Maarten students the resident “children/senior” rate. Students will be required to show their ID card at the entrance in order to receive said rate.
d.- Is there a special rate for seniors?
Yes, Seniors (65+) receive a discounted rate (same as the child rate).
e.- Are there special rates for tourism agents?
No. At the moment we have no implemented special rates for Tourism Agents. Please have them contact the sales department for reservations (sales.sxm@rainforestadventure.com).
f.- Are there special rates for crew members?
Yes. Crew Members are eligible for resident rates, they must show their crew ID.
g.- Can I have a private event at the park?
Yes. Please have them contact the sales department (sales.sxm@rainforestadventure.com) as it is possible depending on the date.
h.- Are there group discounts?
Yes. Group discounts for every 15 persons you can receive 1 person of equal value complimentary. Please have them contact the sales department (sales.sxm@rainforestadventure.com) for
bookings as reservations & prepayment are required.                                                                                                                                                                                                                                                                                      I.- I am unable to add a promo code to The Flying Dutchman, can you help?
Unfortunately, promo codes are not accepted on packages that included The Flying Dutchman and The Big 3 as well.
j.- What are the payment methods available?
● Cash (USD, Antillean Guilder, Euros).
● VISA, MasterCard, Maestro, and Fun Miles.
k.- Do I need to print my tickets to show at the entrance of the park?
You can either print or show your reservation via phone as there is free WIFI at the Park.
l.- Can I reschedule my visit to the park?
Yes, you can a minimum of 24 hours prior. Please reach out to us at reservations.sxm@rainforestadventure.com to reschedule your visit. Kindly note it is subject to availability.
m.- What happens if I get sick the same day I booked for my visit?
Please reach out to us at reservations.sxm@rainforestadventure.com to reschedule your visit to the Park or emiliossxm@gmail.com for the Restaurant. We are also available via telephone at 1- 721-543-1135 / 32.
n.- What happens if there’s a hurricane warning issued by the National Institution for the area where the park is located or for my place of residence, within 7 days of my scheduled arrival
date?
If you are unable to reschedule, we will provide you with a full refund should a natural disaster prevent you from coming to the Park.
o.- If I cancel my trip, can I get a refund?
Cancellations up to 24 hours in advance will be charged a 25% service fee. Same day cancellations will not be refunded, even if not picked up or used. Cancellations based on factors outside the guests control (e.g. ship does not arrive/park closed) will be considered for complete refunds on a case by case basis.
p.- If I request a refund how long does it take to be processed?
Depending on the circumstances if payment was made at the park, refund or partial refunds can be processed immediately with management’s consent.

GUESTS WITH (VISUAL / HEARING / MOBILITY) DISABILITIES  

a. Is there any attraction that a person with (mobility/visual/hearing) disability can do?
If the person with a disability has someone accompanying them, and depending on their level of mobility, they can do most of the attractions.
● Sky Explorer: we can stop the chair lift for someone to be lifted or move from their wheelchair into the chair. They do need to be somewhat mobile on their own.                                                                                     ● 360° Viewing Decks: it is wheelchair accessible however the guest needs to have someone with them to assist them around the decks.
● Schooner: they need to be able to crouch down and sit in the tube. They will also need to be able to stand (with assistance) to get out of the tube.
● Sentry Hill: full mobility required.
● Dutchman: The guest needs to be able to hoist themselves up into the chair but can be assisted out of the chair at the bottom.
b. Can I rent a wheelchair? / Can I take my wheelchair?
We have a couple of wheelchairs available at the Park however they must be requested / reserved in advance. Additional wheelchairs can be available for rent through another partner.

MY RAINFOREST ADVENTURES EXPERIENCE                              

a.- I want to buy my picture, how can I get it?
Yes, photos can be purchased at the Gift Shop on property with a quick scan of the wrist band.
They can either be printed on site or sent to your email.
b.- I want to buy a souvenir, how do I pay it and do you send it to me?
Souvenirs can be purchased at the gift shop, on property.
c.- Share your experience in our social media accounts (Facebook, Instagram, Twitter).
Facebook
Twitter
Instagram
Tripadvisor
d.- What are your hashtags for Social Media?
● Park Specific: #RainforestAdventureSXM #RocklandEstateSXM #BestViewsInStMaarten
#TheFlyingDutchmanSXM #ZipSlideFly #SchoonerSXM #SentryHillZipSXM #StMaartenSteepestZipline #SkyExplorerSXM
● Brand: #RainforestAdventures #RFA #RealNatureRealFun .                                                                                                                                                                                                                                                                           ● Ride/Tours/Packages: #RFASkyExplorer #RFAZipLine #RFAExploreNature #RFATours #RFAPackages #RFAExcursions #RFAAdrenaline .                                                                                                                  e.- I didn’t get to purchase my photos, how can I get them?                                                                                                                                                                                                                                                                     Please visit our photo booth package on the website: www.rainforestadventuresxm.com. After selecting this package, you’ll be prompted to select the day you completed your excursion, upload a self portrait and the attractions you completed. One of our representatives will receive your request and the images will be sent to you digitally via email. Kindly note, this request is only valid on guests who’ve completed attractions at Rockland Estate St. Maarten.

ATTRACTIONS                                                                                  

a. How many zip lines does the Sentry Hill Zip Line consists of?
Sentry Hill Zip consists of 4 different zip lines spanning 500-meters each. Guests will get the opportunity to traverse the mountain ridge to each platform.
b. Can more than one person sit in a tube?                                                                                                                                                                                                                                                                                             Schooner ride only permits one person per tube.                                                                                                                                                                                                                                                                                        c. How many zip lines are on The Flying Dutchman?
Flying Dutchman consists of 4 zip lines. Each guest will be harnessed in a chair and launched down the mountain next to each other.

CURIOSITIES                                                                                     

a.- Can I take my Go Pro?                                                                                                                                                                                                                                                                                                                                       For safety reasons guests must have their hands free at all times during the following attractions:                                                                                                                                                                                                          ● Flying Dutchman                                                                                                                                                                                                                                                                                                                                                     Sentry Hill Zip & Schooner                                                                                                                                                                                                                                                                                                                       Therefore, the following objects are not permitted to be in the guest’s hands, Cameras, GoPros, phones, tablets, drinks, bags, purses, etc. Guests are welcome to use their DSLR Cameras, phones, GoPros on the Chairlift and on the 360°Viewing decks. Photos on the attractions are available for purchase in the gift Shop .                                                                                                                                                                                   b.- Are there lockers?
Yes, there are lockers available for rent ($5 each).
c.- What do I have to wear to go to the park?
Comfortable or athletic clothing and closed toe sturdy shoes are required.
d. Do I have to wear knee-length shorts?
Knee length shorts are recommended but not required. Guests are welcome to wear any pants he/she feels most comfortable in.
e.- Can I go in sandals or flip flops?
Closed toe sturdy shoes are required.
f.- Is there a place where children can play while I’m doing the attractions?
Kids must be supervised at all time by their parents/ Legal guardians.
g. Are gift certificates available?
We do have gift certificates on sale at park at retail price. Gift Certificates can be purchased at the main entrance of Rainforest Adventures St. Maarten whether with a dollar value or per package.                           h.- What is there to do on the deck?                                                                                                                                                                                                                                                                                                                 When you arrive on the 360 Viewing Deck, there’s a 360 camera that takes photos. You can review your picture at the gift shop. There’s also a top deck bar where you can enjoy your favorite drink while taking photos with the views                                                                                                                                                                                                                                                                                                                                               I.- Are there restrooms at the top?                                                                                                                                                                                                                                                                                                                       Yes, we have restrooms throughout the park. There’s one at the main entrance near the ticket area, as well as near the gift shop. Once you take the chairlift ride up the mountain, there’re also restrooms on the deck.                                                                                                                                                                                                                                                                                                                                                                             j.- Can I hike/drive up there?                                                                                                                                                                                                                                                                                                                                 The only way to access the top of the mountain is via the Sky Explorer chairlift. It’s a relaxing 30 minute ride up Sentry Hill with exceptional views of the island!

TRANSPORTATION, DIRECTIONS & PARKING                               

a.- What is the address of the park?
LB Scott Rd #59, Cul de Sac, Sint Maarten.
b.- Is there transportation from the cruise port to the park?
You can purchase transportation with set pick up & return times for $12 per person

c.- How much is the transportation?                                                                                                                                                         $15 for the first 1 to 2 people & $7 for each additional person.                                                                                                           d.-Is there public transportation to the park?                                                                                                                                         Taxis are readily available at the port.                                                                                                                                                       e.- Is there a parking lot at the park?
Taxis are readily available at the port.                                                                                                                                                       f.-
If I go on my own, what are the best driving routes to the park?
Click here to see driving directions.
g.- Is it possible for the transfer bus to drop us off at a different location?
Our transportation arrangement has set pick up and return times as well as a specific route to the park and back to the port. Unfortunately, the driver won’t be able to drop you off at another location on the island as we are responsible for taking you back to the port.
h.- How do we find RFA transportation at the pier?
After disembarking from your ship please make your way to the Taxi Dispatch stand at the Port. Head towards the tall building with the screen, go past the information booth & you will see a sign for Taxi Dispatch. Please present your booking voucher (or a screenshot of your reservation) to the Taxi Dispatcher and he or she will ensure that you are placed in the correct vehicle. Transportation from the pier to the park is approximately 15 to 20 minutes.

RESTAURANTS                                                                                 

a.- Are there restaurants at the park?
Yes, Emilios is located on property. Click here  to know more about Emilio's!
b.- Can I celebrate a birhtday party at the park?
Yes, bookings for the restaurant can be made via emiliossxm@gmail.com or Emilio's
c.- What kind of food do the restaurants offer? Is there a Menu?                                                                                                       Click here to check our Menu.

BOOKING TICKETS & DISCOUNTS                                                

a. - How far in advance can I book my trip?
Trips can be booked between a year to 1 week before arrival.
b.- Are there special rates for nationals?
Yes! The current resident rates (subject to change) are as follows:
● The Big Three (3 rides) is $69 for adults & $61 for children.
● The Soualiga Sky Explorer is $25 for adults & $20 for children.
● The Sentry hill zipline is $49 for adults & $42 for children.
● The Schooner ride is $44 for adults & $36 for children.
Please bring a valid SXM ID (St Maarten or St Martin driver’s license, ID card and health card are all considered valid forms of ID) to qualify for the resident rate.
c.- Is there a special rate for students?
Yes! University of St Maarten students the resident “children/senior” rate. Students will be required to show their ID card at the entrance in order to receive said rate.
d.- Is there a special rate for seniors?
Yes, Seniors (65+) receive a discounted rate (same as the child rate).
e.- Are there special rates for tourism agents?
No. At the moment we have no implemented special rates for Tourism Agents. Please have them contact the sales department for reservations (sales.sxm@rainforestadventure.com).
f.- Are there special rates for crew members?
Yes. Crew Members are eligible for resident rates, they must show their crew ID.
g.- Can I have a private event at the park?
Yes. Please have them contact the sales department (sales.sxm@rainforestadventure.com) as it is possible depending on the date.
h.- Are there group discounts?
Yes. Group discounts for every 15 persons you can receive 1 person of equal value complimentary. Please have them contact the sales department (sales.sxm@rainforestadventure.com) for
bookings as reservations & prepayment are required.                                                                                                                         I.- I am unable to add a promo code to The Flying Dutchman, can you help?
Unfortunately, promo codes are not accepted on packages that included The Flying Dutchman and The Big 3 as well.
j.- What are the payment methods available?
● Cash (USD, Antillean Guilder, Euros).
● VISA, MasterCard, Maestro, and Fun Miles.
k.- Do I need to print my tickets to show at the entrance of the park?
You can either print or show your reservation via phone as there is free WIFI at the Park.
l.- Can I reschedule my visit to the park?
Yes, you can a minimum of 24 hours prior. Please reach out to us at reservations.sxm@rainforestadventure.com to reschedule your visit. Kindly note it is subject to availability.
m.- What happens if I get sick the same day I booked for my visit?
Please reach out to us at reservations.sxm@rainforestadventure.com to reschedule your visit to the Park or emiliossxm@gmail.com for the Restaurant. We are also available via telephone at 1- 721-543-1135 / 32.
n.- What happens if there’s a hurricane warning issued by the National Institution for the area where the park is located or for my place of residence, within 7 days of my scheduled arrival
date?
If you are unable to reschedule, we will provide you with a full refund should a natural disaster prevent you from coming to the Park.
o.- If I cancel my trip, can I get a refund?
Cancellations up to 24 hours in advance will be charged a 25% service fee. Same day cancellations will not be refunded, even if not picked up or used. Cancellations based on factors outside the guests control (e.g. ship does not arrive/park closed) will be considered for complete refunds on a case by case basis.
p.- If I request a refund how long does it take to be processed?
Depending on the circumstances if payment was made at the park, refund or partial refunds can be processed immediately with management’s consent.

GUESTS WITH (VISUAL / HEARING / MOBILITY) DISABILITIES  

a. Is there any attraction that a person with (mobility/visual/hearing) disability can do?
If the person with a disability has someone accompanying them, and depending on their level of mobility, they can do most of the attractions.
● Sky Explorer: we can stop the chair lift for someone to be lifted or move from their wheelchair into the chair. They do need to be somewhat mobile on their own.                                                                                                                                          ● 360° Viewing Decks: it is wheelchair accessible however the guest needs to have someone with them to assist them around the decks.
● Schooner: they need to be able to crouch down and sit in the tube. They will also need to be able to stand (with assistance) to get out of the tube.
● Sentry Hill: full mobility required.
● Dutchman: The guest needs to be able to hoist themselves up into the chair but can be assisted out of the chair at the bottom.
b. Can I rent a wheelchair? / Can I take my wheelchair?
We have a couple of wheelchairs available at the Park however they must be requested / reserved in advance. Additional wheelchairs can be available for rent through another partner.

MY RAINFOREST ADVENTURES EXPERIENCE                              

a.- I want to buy my picture, how can I get it?
Yes, photos can be purchased at the Gift Shop on property with a quick scan of the wrist band.
They can either be printed on site or sent to your email.
b.- I want to buy a souvenir, how do I pay it and do you send it to me?
Souvenirs can be purchased at the gift shop, on property.
c.- Share your experience in our social media accounts (Facebook, Instagram, Twitter).
Facebook
Twitter
Instagram
Tripadvisor
d.- What are your hashtags for Social Media?
● Park Specific: #RainforestAdventureSXM #RocklandEstateSXM #BestViewsInStMaarten
#TheFlyingDutchmanSXM #ZipSlideFly #SchoonerSXM #SentryHillZipSXM #StMaartenSteepestZipline #SkyExplorerSXM
● Brand: #RainforestAdventures #RFA #RealNatureRealFun .                                                                                                             ●Ride/Tours/Packages: #RFASkyExplorer #RFAZipLine #RFAExploreNature #RFATours #RFAPackages #RFAExcursions #RFAAdrenaline .                                                                                                                                                             e.- I didn’t get to purchase my photos, how can I get them?                                                                                                               Please visit our photo booth package on the website: www.rainforestadventuresxm.com. After selecting this package, you’ll be prompted to select the day you completed your excursion, upload a self portrait and the attractions you completed. One of our representatives will receive your request and the images will be sent to you digitally via email. Kindly note, this request is only valid on guests who’ve completed attractions at Rockland Estate St. Maarten

ATTRACTIONS                                                                                  

a. How many zip lines does the Sentry Hill Zip Line consists of?
Sentry Hill Zip consists of 4 different zip lines spanning 500-meters each. Guests will get the opportunity to traverse the mountain ridge to each platform.
b. Can more than one person sit in a tube?                                                                                                                                             Schooner ride only permits one person per tube.                                                                                                                                  c. How many zip lines are on The Flying Dutchman?
Flying Dutchman consists of 4 zip lines. Each guest will be harnessed in a chair and launched down the mountain next to each other.

CURIOSITIES                                                                                     

a.- Can I take my Go Pro?                                                                                                                                                                             For safety reasons guests must have their hands free at all times during the following attractions:                                           ● Flying Dutchman                                                                                                                                                                                        Sentry Hill Zip & Schooner                                                                                                                                                                       Therefore, the following objects are not permitted to be in the guest’s hands, Cameras, GoPros, phones, tablets, drinks, bags, purses, etc. Guests are welcome to use their DSLR Cameras, phones, GoPros on the Chairlift and on the 360°Viewing decks. Photos on the attractions are available for purchase in the gift Shop .                                                           b.- Are there lockers?
Yes, there are lockers available for rent ($5 each).
c.- What do I have to wear to go to the park?
Comfortable or athletic clothing and closed toe sturdy shoes are required.
d. Do I have to wear knee-length shorts?
Knee length shorts are recommended but not required. Guests are welcome to wear any pants he/she feels most comfortable in.
e.- Can I go in sandals or flip flops?
Closed toe sturdy shoes are required.
f.- Is there a place where children can play while I’m doing the attractions?
Kids must be supervised at all time by their parents/ Legal guardians.
g. Are gift certificates available?
We do have gift certificates on sale at park at retail price. Gift Certificates can be purchased at the main entrance of Rainforest Adventures St. Maarten whether with a dollar value or per package.                                                                         h.- What is there to do on the deck?                                                                                                                                                          When you arrive on the 360 Viewing Deck, there’s a 360 camera that takes photos. You can review your picture at the gift shop. There’s also a top deck bar where you can enjoy your favorite drink while taking photos with the views                       I.- Are there restrooms at the top?                                                                                                                                                             Yes, we have restrooms throughout the park. There’s one at the main entrance near the ticket area, as well as near the gift shop. Once you take the chairlift ride up the mountain, there’re also restrooms on the deck.                                               j.- Can I hike/drive up there?                                                                                                                                                                       The only way to access the top of the mountain is via the Sky Explorer chairlift. It’s a relaxing 30 minute ride up Sentry Hill with exceptional views of the island!

TRANSPORTATION, DIRECTIONS & PARKING                               

a.- What is the address of the park?
LB Scott Rd #59, Cul de Sac, Sint Maarten.
b.- Is there transportation from the cruise port to the park?
You can purchase transportation with set pick up & return times for $14 per person

c.- How much is the transportation?                                         $15 for the first 1 to 2 people & $7 for each additional person.                                                                                            d.-Is there public transportation to the park?                Taxis are readily available at the port.                                            e.- Is there a parking lot at the park?
Taxis are readily available at the port.                                       f.-
If I go on my own, what are the best driving routes to the park?
Click here to see driving directions.
g.- Is it possible for the transfer bus to drop us off at a different location?
Our transportation arrangement has set pick up and return times as well as a specific route to the park and back to the port. Unfortunately, the driver won’t be able to drop you off at another location on the island as we are responsible for taking you back to the port.
h.- How do we find RFA transportation at the pier?
After disembarking from your ship please make your way to the Taxi Dispatch stand at the Port. Head towards the tall building with the screen, go past the information booth & you will see a sign for Taxi Dispatch. Please present your booking voucher (or a screenshot of your reservation) to the Taxi Dispatcher and he or she will ensure that you are placed in the correct vehicle. Transportation from the pier to the park is approximately 15 to 20 minutes.

RESTAURANTS                                                                                 

a.- Are there restaurants at the park?
Yes, Emilios is located on property. Click here  to know more about Emilio's!
b.- Can I celebrate a birhtday party at the park?
Yes, bookings for the restaurant can be made via emiliossxm@gmail.com or Emilio's
c.- What kind of food do the restaurants offer? Is there a Menu?                                                                                             Click here to check our Menu.

BOOKING TICKETS & DISCOUNTS                                                

a. - How far in advance can I book my trip?
Trips can be booked between a year to 1 week before arrival.
b.- Are there special rates for nationals?
Yes! The current resident rates (subject to change) are as follows:
● The Big Three (3 rides) is $69 for adults & $61 for children.
● The Soualiga Sky Explorer is $25 for adults & $20 for children.
● The Sentry hill zipline is $49 for adults & $42 for children.
● The Schooner ride is $44 for adults & $36 for children.
Please bring a valid SXM ID (St Maarten or St Martin driver’s license, ID card and health card are all considered valid forms of ID) to qualify for the resident rate.
c.- Is there a special rate for students?
Yes! University of St Maarten students the resident “children/senior” rate. Students will be required to show their ID card at the entrance in order to receive said rate.
d.- Is there a special rate for seniors?
Yes, Seniors (65+) receive a discounted rate (same as the child rate).
e.- Are there special rates for tourism agents?
No. At the moment we have no implemented special rates for Tourism Agents. Please have them contact the sales department for reservations (sales.sxm@rainforestadventure.com).
f.- Are there special rates for crew members?
Yes. Crew Members are eligible for resident rates, they must show their crew ID.
g.- Can I have a private event at the park?
Yes. Please have them contact the sales department (sales.sxm@rainforestadventure.com) as it is possible depending on the date.
h.- Are there group discounts?
Yes. Group discounts for every 15 persons you can receive 1 person of equal value complimentary. Please have them contact the sales department (sales.sxm@rainforestadventure.com) for
bookings as reservations & prepayment are required.           I.- I am unable to add a promo code to The Flying Dutchman, can you help?
Unfortunately, promo codes are not accepted on packages that included The Flying Dutchman and The Big 3 as well.
j.- What are the payment methods available?
● Cash (USD, Antillean Guilder, Euros).
● VISA, MasterCard, Maestro, and Fun Miles.
k.- Do I need to print my tickets to show at the entrance of the park?
You can either print or show your reservation via phone as there is free WIFI at the Park.
l.- Can I reschedule my visit to the park?
Yes, you can a minimum of 24 hours prior. Please reach out to us at reservations.sxm@rainforestadventure.com to reschedule your visit. Kindly note it is subject to availability.
m.- What happens if I get sick the same day I booked for my visit?
Please reach out to us at reservations.sxm@rainforestadventure.com to reschedule your visit to the Park or emiliossxm@gmail.com for the Restaurant. We are also available via telephone at 1- 721-543-1135 / 32.
n.- What happens if there’s a hurricane warning issued by the National Institution for the area where the park is located or for my place of residence, within 7 days of my scheduled arrival
date?
If you are unable to reschedule, we will provide you with a full refund should a natural disaster prevent you from coming to the Park.
o.- If I cancel my trip, can I get a refund?
Cancellations up to 24 hours in advance will be charged a 25% service fee. Same day cancellations will not be refunded, even if not picked up or used. Cancellations based on factors outside the guests control (e.g. ship does not arrive/park closed) will be considered for complete refunds on a case by case basis.
p.- If I request a refund how long does it take to be processed?
Depending on the circumstances if payment was made at the park, refund or partial refunds can be processed immediately with management’s consent.

GUESTS WITH (VISUAL / HEARING / MOBILITY) DISABILITIES  

a. Is there any attraction that a person with (mobility/visual/hearing) disability can do?
If the person with a disability has someone accompanying them, and depending on their level of mobility, they can do most of the attractions.
● Sky Explorer: we can stop the chair lift for someone to be lifted or move from their wheelchair into the chair. They do need to be somewhat mobile on their own.                                 ● 360° Viewing Decks: it is wheelchair accessible however the guest needs to have someone with them to assist them around the decks.
● Schooner: they need to be able to crouch down and sit in the tube. They will also need to be able to stand (with assistance) to get out of the tube.
● Sentry Hill: full mobility required.
● Dutchman: The guest needs to be able to hoist themselves up into the chair but can be assisted out of the chair at the bottom.
b. Can I rent a wheelchair? / Can I take my wheelchair?
We have a couple of wheelchairs available at the Park however they must be requested / reserved in advance. Additional wheelchairs can be available for rent through another partner.

MY RAINFOREST ADVENTURES EXPERIENCE                              

a.- I want to buy my picture, how can I get it?
Yes, photos can be purchased at the Gift Shop on property with a quick scan of the wrist band.
They can either be printed on site or sent to your email.
b.- I want to buy a souvenir, how do I pay it and do you send it to me?
Souvenirs can be purchased at the gift shop, on property.
c.- Share your experience in our social media accounts (Facebook, Instagram, Twitter).
Facebook
Twitter
Instagram
Tripadvisor
d.- What are your hashtags for Social Media?
● Park Specific: #RainforestAdventureSXM #RocklandEstateSXM #BestViewsInStMaarten
#TheFlyingDutchmanSXM #ZipSlideFly #SchoonerSXM #SentryHillZipSXM #StMaartenSteepestZipline #SkyExplorerSXM
● Brand: #RainforestAdventures #RFA #RealNatureRealFun. ● Ride/Tours/Packages: #RFASkyExplorer #RFAZipLine #RFAExploreNature #RFATours #RFAPackages #RFAExcursions #RFAAdrenaline .                                          e.- I didn’t get to purchase my photos, how can I get them?                                                                                                 Please visit our photo booth package on the website: www.rainforestadventuresxm.com. After selecting this package, you’ll be prompted to select the day you completed your excursion, upload a self portrait and the attractions you completed. One of our representatives will receive your request and the images will be sent to you digitally via email. Kindly note, this request is only valid on guests who’ve completed attractions at Rockland Estate St. Maarten

ATTRACTIONS                                                                                  

a. How many zip lines does the Sentry Hill Zip Line consists of?
Sentry Hill Zip consists of 4 different zip lines spanning 500-meters each. Guests will get the opportunity to traverse the mountain ridge to each platform.
b. Can more than one person sit in a tube?             Schooner ride only permits one person per tube.                      c. How many zip lines are on The Flying Dutchman?
Flying Dutchman consists of 4 zip lines. Each guest will be harnessed in a chair and launched down the mountain next to each other.

CURIOSITIES                                                                                     

a.- Can I take my Go Pro?                                                               For safety reasons guests must have their hands free at all times during the Flying Dutchman and The Sentry Hill Zip & Schooner. Therefore, the following objects are not permitted to be in the guest’s hands, Cameras, GoPros, phones, tablets, drinks, bags, purses, etc. Guests are welcome to use their DSLR Cameras, phones, GoPros on the Chairlift and on the 360°Viewing decks. Photos on the attractions are available for purchase in the gift Shop .                                                    b.- Are there lockers?
Yes, there are lockers available for rent ($5 each).
c.- What do I have to wear to go to the park?
Comfortable or athletic clothing and closed toe sturdy shoes are required.
d. Do I have to wear knee-length shorts?
Knee length shorts are recommended but not required. Guests are welcome to wear any pants he/she feels most comfortable in.
e.- Can I go in sandals or flip flops?
Closed toe sturdy shoes are required.
f.- Is there a place where children can play while I’m doing the attractions?
Kids must be supervised at all time by their parents/ Legal guardians.
g. Are gift certificates available?
We do have gift certificates on sale at park at retail price. Gift Certificates can be purchased at the main entrance of Rainforest Adventures St. Maarten whether with a dollar value or per package.                                                                     h.- What is there to do on the deck?                                        When you arrive on the 360 Viewing Deck, there’s a 360 camera that takes photos. You can review your picture at the gift shop. There’s also a top deck bar where you can enjoy your favorite drink while taking photos with the views.             I.- Are there restrooms at the top?                                              Yes, we have restrooms throughout the park. There’s one at the main entrance near the ticket area, as well as near the gift shop. Once you take the chairlift ride up the mountain, there’re also restrooms on the deck.                                              j.- Can I hike/drive up there?                                                  The only way to access the top of the mountain is via the Sky Explorer chairlift. It’s a relaxing 30 minute ride up Sentry Hill with exceptional views of the island!

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